FREE domestic shipping!!!

FAQs


Probiotics with Organic Prebiotics FAQs

What are the ingredients?

Our USDA Organic Probiotics with Prebiotics contain 12 living strains of beneficial bacteria with 5 Billion CFUs per scoop.

  • Probiotics include: Lactobacillus Acidophilus, Lactobacillus Casei, Saccharomyces Boulardii, Lactobacillus Plantarum, Bifidobacterium Infantis, Lactobacillus bulgaricus, Bifidobacterium Bifidum, Bifidobacterium Longum, Enterococcus Faecium, Lactobacillus Brevis, Lactobacillus Rhamnosus, Streptococcus Thermophilus
  • Prebiotics include: FOS (fructooligosaccharides), Organic Inulin derived from Agave, Organic Acacia.
  • NO ADDITIVES, FILLERS OR PRESERVATIVES: All-vegan probiotic, no wheat, corn, soy. gluten-free, grain-free, dairy- free. Our powder is all natural and hypoallergenic.

How many servings?

Our USDA Organic Probiotic with Prebiotics has 60 servings (scoops) per container. We recommend 1 scoop a day if your pet is between 15-60 lbs.

How long will this last for my pet?

There are 60 servings (scoops) in each container. Dogs or cats that weigh less than 15 lbs receive ½ scoop daily, which lasts 120 days. Dogs or cats that weigh between 15-60 lbs receive one scoop daily, which lasts 60 days. Dogs that weigh more than 60lbs receive two scoops daily,which lasts 30 days.

Is this made in the USA? Where are the ingredients from?

All of FERA's products are manufactured in the USA. All strains in our probiotics are from the US. Our Organic Prebiotics are from: FOS (Belgium), Inulin (Mexico), and Acacia (Senegal). It is manufactured in an FDA-registered GMP-compliant facility, third-party tested, and NASC certified.

Is this good for both dogs and cats even though they have different gut flora?

Probiotics can be defined as living microorganisms, that when ingested in certain numbers, confer health benefits beyond that of their inherent nutritional value. The microbes used in our probiotics are live non‐pathogenic organisms, such as various Bifidobacterium and Lactobacillus species, Enterococcus faecium, and non‐bacterial organisms such as the non‐pathogenic yeast Saccharomyces boulardii. Our probiotic formula is custom formulated by our veterinarian who recommends using a broad spectrum probiotic to bring balance to the gut microbiome. Each strain in our probiotic powder is proven to be beneficial for both cats and dogs and handpicked by our veterinarian. We also include prebiotics, which are non-digestible carbohydrates that modulate the intestinal microbiota and promote the growth of beneficial microorganisms in the intestines, which many other probiotics do not include.

The jar came half full, is this correct?

The probiotic container is normally about half filled. We keep the customer in mind and provide a longer handle scoop in each bottle which requires a larger bottle. The wide rim also allows for ease of scooping. Each probiotic bottle contains 60 servings (ex: a pet that weighs 15-60 lbs will have 60 days worth).

How big is the scoop?

The scoop is 1.2 grams or 2.5cc which is 1/2 teaspoon.

Is there a flavor?

Our USDA Organic Probiotics with Prebiotics powder is flavorless and can easily be mixed in with your pets food.

Does it need to be refrigerated?

Our USDA Organic Probiotics with Prebiotics does not need to be refrigerated as long as they are stored in a cool (below 72 degrees), dry place. You are definitely welcome to refrigerate it if the storage conditions fluctuate as this will help maintain their potency.

Can this be mixed with water?

Yes, it can be mixed with water. We recommend room temperature/cold water to maintain potency of the living beneficial bacteria.

Will shipping in heat affect the potency?

During production, we add a surplus/overage of the amount of LIVING bacteria in our Probiotic powder to account for the natural decline in numbers secondary to transit, storage, and stomach acid. Keeping the probiotics in a cool, dry place (< 72 degrees) to maintain good stability is recommended and can be refrigerated to preserve potency if humidity and heat is an issue.

Can this help with itchy skin?

There are 3 main reasons for itchy skin:

  1. flea allergy
  2. food allergy
  3. environmental allergy (atopy).

We have seen improvement with itching and overall skin health, especially if it is related to food allergies. But we always recommend consulting with your veterinarian to rule out all other causes of itchiness, especially if it does not improve with our probiotics.

Is this hypoallergenic?

Yes! NO ADDITIVES, FILLERS OR PRESERVATIVES: All-vegan probiotic, no wheat, corn, soy. gluten-free, grain-free, dairy- free. Our powder is all natural and hypoallergenic.

Is the container BPA-free?

Our containers are BPA free, FDA compliant, and safe for food contact.

Hip + Joint FAQs

What are the active ingredients?

Glucosamine Sulfate 500 mg
Methylsulfonylmethane (MSM) 400 mg
Organic Turmeric (Curcuma longa. L) 125 mg
Chondroitin Sulfate (USA porcine source) 50 mg
Vitamin C (as ascorbic acid) 50 mg
Green Lipped Mussel (Perna canaliculus) 50 mg
Yucca Schidigera 50 mg
Hyaluronic Acid 30 mg
Fish Oil (std. to 18% EPA & 12% DHA) 1.2 mg

How many soft chews are in one container?

90 soft chews

How long will this last for my pet?

There are 90 soft chews in each container. Dogs that weigh between 10-29 lbs will have a 90 day supply. Dogs that weigh between 30-59 lbs will have a 45 day supply. Dogs that weigh between 60-89lbs will have a 30 day supply. Dogs that weigh between 90-120 lbs will receive a 20 day supply.

When should I start giving my dog joint supplements?

Prevention is key. The goal is to take care of your dog's joints BEFORE they get injured or inflamed from normal wear and tear. Starting a joint supplement as early as 12 months old can reduce the chances of arthritis, dysplasia, and inflammation.

Fish Oil FAQs

What are the ingredients?

Fera’s Fish Oil is made from sustainable wild caught sardines, anchovies, herring, and mackerel. Non-GMO Vitamin E (from sunflowers). No additives, fillers, or toxins.

How much omega 3s per teaspoon?

Fera’s Fish Oil contains 900mg EPA and 600mg DHA per teaspoon, which is the highest amount of EPA and DHA per teaspoon compared to other leading brands.

How many servings?

The Fish Oil 16oz contains 473mls. The Fish Oil 8oz contains 236.5mls

  • If you are administering via teaspoon, there are about 94 teaspoons per 16oz bottle and ~47 teaspoons per 8oz bottle.
  • If you are administering via the included pump, the 16oz contains 236 pumps and the 8oz contains 118 pumps. Each pump is 2ml.

How long will this last for my pet?

It depends on how much your dog weighs. The feeding directions are on the label. For example, a 41-60 lbs dog should have 3 pumps a day = 6mls. The entire bottle contains 473mls so for one dog it would roughly last you about 78 days. Also, once opened, it should be used within 3 months.

My pump is not working/leaking/broken?

Please send us your full name and mailing address and we will send a new replacement pump ASAP. Customer service is our #1 priority. We also include a dispensing cap as an alternate way of administering the fish oil via teaspoon.

Is this made in the USA? Where are the ingredients sourced?

Our Fish Oil is manufactured in the USA in an FDA-registered GMP-certified facility. Our wild caught sardines, anchovies, herring, mackerel are from the Icelandic waters. Our Vitamin E (d-alpha-tocopherol) is non-GMO, sourced from sunflowers (soy-free) from Argentina.

Do you do testing for heavy metals?

Every batch is third-party tested with the highest standards by the EUROFINS testing program. Molecularly distilled to remove all harmful toxins and heavy metals, our human-grade Fish Oil exceeds all requirements set by California’s Proposition 65 and all US and European Pharmacopoeia standards.

Does it need to be refrigerated?

Yes, we advise refrigeration to slow down oxidation and to discard after 90 days of opening.

What does deodorized oil mean?

Our fish oil is deodorized via steam bath right before filtration, which makes our fish oil virtually odorless.

Is the bottle made of plastic?

We specifically chose PET bottles which have oil barrier properties and better chemical resistance than other plastics.

How much Vitamin E per teaspoon?If

10 IU per teaspoon. Our Vitamin E (d-alpha-tocopherol) is non-GMO, sourced from sunflowers (soy-free).

Cardiac Support FAQs

What are the ingredients and benefits?

Organic hawthorn berry is one of the oldest known and best researched plants in medicine. The main active ingredient of hawthorn appears to be an antioxidant bioflavonoid, which preserves circulation to the heart.

Taurine is an amino acid that are building blocks for protein all throughout our body, but particularly muscles of the heart, retina of the eye, and brain.

L-carnitine plays a crucial role in the production of energy in the body. It can also reduce blood pressure and the inflammatory process associated with heart disease.

Coenzyme Q10 is an essential component of the mitochondria, which are the parts of a cell that produce energy from oxygen. CoQ10 is crucial for the heart and brain. It can help the heart function optimally and reduce heart disease.

Vitamin E is a natural antioxidant, preventing free radicals from damaging cells in the body, improving the immune system. It also promotes healthy cardiac function and a shiny coat.

How many servings?

We offer 2 variations. One with 60 capsules and the other with 120 capsules.

How long will this last for my pet?

For the 60 count bottle...
If your pet weighs <25lbs, the 60ct bottle will last 60 days.
If your pet weighs 26-50 lbs, the 60ct will last 30 days.

For pets over 50 lbs we recommend purchasing the 120 count bottle. In which case...
If your pet weighs 51-75lbs, the 120ct bottle will last 40 days.
If your pet weighs >76 lbs, the 120ct bottle will last 30 days

Is this made in the USA?

Our Cardiac Support is manufactured in the USA in an FDA-registered GMP facility, and NASC certified.

What type of Vitamin E is used?

NON-GMO, D-alpha-tocopherol from sunflowers (soy-free).

Is there flavoring?

The powder is salmon flavored.

Is the capsule vegan? What size is it?

Yes, the capsule is vegan and the capsule size is '00'

Bladder Support FAQs

What are the ingredients per scoop?

Active Ingredients:
Organic Cranberry 250mg (contains 16mg of proanthocyanidins (PACs)
D-mannose 250mg
Organic Marshmallow Root 120mg
Organic Astragalus Root 80mg
Organic Stinging Nettle Root 50mg

Inactive Ingredients:
Chicken Bone Broth

What are the ingredient benefits?

  • Organic cranberry contains 16mg of A-type proanthocyanidins (PACs), which interfere with the bacteria's ability to attach to the bladder wall, reducing incidence of infection
  • D-mannose can prevent the bacteria E.coli from attaching to the body wall of the bladder by binding itself to the bacteria and eventually is expelled in the urine, which prevents the bacteria from multiplying and causing infection.
  • Organic marshmallow root acts like a diuretic to help the body flush out excess fluid and cleanse the kidneys and bladder. It can relieve internal irritation and inflammation in the urinary tract.
  • Organic astragalus root is a natural herb remedy for UTIs by naturally boosting the body’s immune system response to bacteria.
  • Organic stinging nettle root contains many vitamins and minerals and acts as an antioxidant to defend the body against free radicals and inflammation.

How many servings?

There are 60 scoops per bottle.

How long will this last for my pet?

For a pet that weighs <25lbs, the bottle will last 60 days.
For a pet that weighs between 26-75lbs, the bottle will last 30 days.
For a pet that weighs more than 75 lbs, the bottle will last 20 days.

Is this made in the USA?

Our Bladder Support is manufactured in the USA in an FDA-registered GMP facility, and NASC certified.